After four years, three kids and a dog our floors still look fantastic. Our floors are still the favourite part of our home Reno. Our sales representative was Brandon Merchant and I can’t say enough positive things about him. He was so easy to work with and so knowledgable about the products. After much discussion and looking at all the samples we settled on the 8.5″ reclaimed heart pine saddle and we were so happy about our decision!. About three years after we installed our flooring we decided to replace the carpet on our stairs and in our children’s playroom and Brandon was so helpful in making sure the process went smoothly yet again. The woods match up perfectly. Thank you CRAFT for your first class products and excellent customer service. I would highly recommend your products!